Job Title: ServiceNow ITOM Developer

Location: India
Experience: 3-8 Years

Job Type: Contract / C2C _(if applicable)_

Required Skills:
- ServiceNow ITOM (Discovery, Service Mapping, CMDB, CSDM)
- JavaScript & Glide API
- Flow Designer & Workflow Editor
- MID Server Configuration
- REST & SOAP APIs
- IntegrationHub
- Event Management
- Cloud Management
- HTML, CSS, XML & JSON
- PowerShell Scripting

Technical Requirements
- Solid knowledge of ServiceNow platform architecture and ITOM modules
- Experience with Discovery, Service Mapping, CMDB management, and CSDM
- Hands-on experience with MID Servers and IntegrationHub
- Experience integrating ServiceNow with monitoring tools such as Splunk and SolarWinds
- Experience integrating with AWS, Azure, and GCP
- Good understanding of networking concepts including TCP/IP, DNS, and Firewalls
- Familiarity with Agile/Scrum and Software Development Life Cycle (SDLC)

Key Responsibilities
- Design, develop, configure, and customize ServiceNow ITOM solutions
- Implement and maintain Discovery, Service Mapping, Event Management,



and Cloud Management modules
- Develop and maintain integrations using REST/SOAP APIs and IntegrationHub
- Manage and enhance CMDB while ensuring CSDM compliance, data integrity, normalization, and reconciliation
- Build automation workflows using Flow Designer, Workflow Editor, JavaScript, and PowerShell
- Troubleshoot and resolve ITOM, Discovery, and platform performance issues
- Collaborate with business and technical stakeholders to deliver effective solutions
- Prepare technical documentation and standard operating procedures (SOPs)

Preferred Qualifications
- ServiceNow Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist (CIS - ITOM)
- ITIL V3/V4 Certification

Required Soft Skills
- Strong analytical and problem-solving skills
- Excellent verbal and written communication
- Ability to work effectively in cross-functional teams
- Stro

📌 Servicenow Itom Developer (Hyderabad)
🏢 Technology next
📍 Hyderabad