Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales and services priorities and works with sales and services leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales and services teams, which are delivering approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support global sales and services teams comprised of nearly 9,000 associates who sell to and service every major function, industry and market sector around the world.

About the role

The Sr. Data Scientist role is part of the Territory Planning & Analytics (TP&A;) team in GSSO. The TP&A; team is focused on designing the optimal territory investment, design and alignment strategy to maximize Sales (and Services) productivity.

This is an internal consulting team that partners with Gartner’s sales leaders to determine where, when,



and how the company should direct its substantial investment in incremental sales professionals. The individual in this role will collaborate with sales leaders to guide strategic investment and go-to-market decisions at regional and global levels.

What you will do:
- Build and incorporate LLMs/RAG for simplifying user’s experience.
- Stay on top of quick-moving AI/ML models and technologies, particularly in LLMs, conversational AI, and agentic systems
- Continuous monitoring and evaluation of model performance and metrics.
- Take ownership of algorithms and drive enhancements/optimizations based on business requirements with proper documentation and code-reusability
- Be responsible for high quality data science solutions with respect to accuracy and coverage.
- Be accountable for solutions’ scalability, stability, and business adoption
- Responsible for maintaining proper documentation and further code-reusability principles
- Responsible

📌 Sr. Data Scientist (Gurugram)
🏢 Gartner
📍 Gurugram