Career Area:
Supply Chain and Logistics
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
At Caterpillar, we're working to help our customers build a better world. We wouldn’t be the Caterpillar we are today without the exceptionally talented, bright and driven people who get the job done. This is your chance to help us make progress possible around the world – for our customers, for growing communities and for every member of our team.
We are seeking a highly skilled Team Lead – Parts Order Analyst to support our Aftermarket Parts Distribution operations.



This role is a techno-functional role and carries a high level of urgency and responsibility, with a robust focus on delivering timely, accurate, and effective solutions to dealer and customer issues. The successful candidate will perform complex analytical and problem-solving activities, addressing challenges that are more technical and strategic in nature rather than purely transactional.
Job responsibilities might vary, but could include
Resolve complex dealer and customer issues quickly to minimize disruptions to order fulfillment and improve customer satisfaction.
Serve as the primary technical escalation point for dealer-to-dealer inventory sharing program, addressing critical parts ordering, inventory availability, and system-related issues.
Analyze recurring issues and drive root-cause resolution, implementing sustainable corrective actions to prevent future occurrences.
Collaborate with cross-functional teams including Order Management, Business Leads, IT, Pric

📌 Team Lead (Bengaluru)
🏢 Caterpillar
📍 Bengaluru