About this role:
Wells Fargo is seeking a Lead Technology Operations Analyst.
In this role, you will:
Guide complex technology projects with broad impact for the business
Act as key participant in the plan development for Technology Operations
Analyze complex technical operations challenges which require in-depth evaluation
Conduct research and create reports and presentations on findings
Lead the development of process and operational improvements
Be the liaison with the onshore team and ensure communication and reporting of delivery from the offshore team
Ensure quality and security of the solutions and address remediation's as needed
Champion continuous improvement, including devising current strategies and new opportunities
Set performance standards for the team and ensure operations achieve or exceed performance metrics
Direct the daily Risk and Control flow of operations, focusing on policies, procedures, and work standards to ensure success; re-engineering and driving continual service improvement
Make decisions based on the understanding of the requirements that influence projects
Lead teams to meet deadlines and drive new initiatives
Review, approve, and implement recommended changes to plans
Collaborate and consult with employees to resolve initiatives and achieve technology directives
Act as a mentor for individuals
Required Qualifications:
5+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
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