JOB PURPOSE
This role is responsible to support the development and execution of learning content plans by identifying, structuring, curating, and developing content in alignment with the content strategy defined by the Lead – Learning Content. Produce learner‑centric, instructionally sound materials; orchestrate end‑to‑end publishing on LMS/LXP platforms; and assist in diagnostics and analytics to track and enhance content effectiveness aligned to business capability priorities. Ensure solid LMS administration, content governance, accessibility (WCAG), and a high‑quality learner experience.ORGANISATION CHART
This position will report to Lead - Learning content KEY ACCOUNTABILITIES

Responsibilities
Key Performance Indicators (KPIs)

Content Strategy

Translate agreed objectives into structured journeys/pathways and multimodal content.
Conduct content diagnostics and propose improvements.
Maintain content inventory; identify gaps and support closure.
Provide inputs to periodic market benchmarking; maintain familiarity with platforms and pricing.




Build engaging learning experiences through structured journeys, pathways, and multimodal content.
Drive learner engagement through content on technology platforms.

≥ 80% of digital content modules rated “relevant” and “contextual” by learners in post-module surveys.
Average learner engagement score ≥ 4/5 across all platforms.
≥ 80% of content gaps closed.

Content Design and Development

Create storyboards, scripts, facilitator guides, job aids, and e‑learning modules using ADDIE/Gagné.
Ensure visualization quality, consistency, and accessibility across digital/blended/ILT formats.
Work closely with subject matter experts (SMEs), L&D; partners, and business stakeholders to gather inputs and validate content.
Translate SME input into structured learning content using ID models.
Use content development tools and apply advanced instructional design methodologies (ADDIE, SCORM, etc.).

≥ 85% of assets developed using defined I

📌 Associate Manager-Learning Content (Bhurai)
🏢 GMR Group
📍 Bhurai