Job Purpose:
1. Collection Management
Prepare region-wise weekly collectable dues and lead the weekly AR review call (every Monday) with regional teams to track status, discuss overdue items, and drive action plans (e.g., CN/DN processing, follow-ups, dispute resolution).
Circulate the Pan-India daily receipts dashboard to the Credit, Collections, and Sales teams for visibility on collections and cash flow.
Prepare the monthly estimated collections forecast, align with regional teams, and monitor progress through regular follow-ups.
Share weekly reports on unallocated receipts with regional teams and drive timely resolution and allocation.
Circulate monthly status of AR balances exceeding USD 200K across all three entities along with the monthly collections forecast during the first week of each month.
2. Reconciliation & Issue Resolution
Share weekly reports on TDS amounts lying in AR and coordinate with regional teams for reconciliation and closure.
Support the team in AR reconciliations and resolution of outstanding customer issues.
Monitor customer deductions and short payments,
consolidate the information for management reporting, and support resolution through customer discussions.
3. Governance & Compliance
Act as the Single Point of Contact (SPOC) for all audits (Internal, SOX, and Statutory), including coordination with auditors, sharing required documentation, and closing audit queries.
Liaise with regional teams on process improvement initiatives (e.g., cash application efficiency and AR process enhancements).
Manage periodic customer credit reviews and support country portfolio risk assessments.
4. Month-End Activities
Prepare AR provision calculations and supporting analysis.
Review and validate customer ledger balances to ensure accuracy and completeness.
5. Channel Finance
Submit recommendations to banks for Channel Finance facilities for customer limit approvals.
Coordinate with banks to follow up on limit approvals.
Post approval, follow up with ban