We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, excellent benefits, and a team that wants you to grow and succeed.

What you'll bring

You're an experienced mixed-methods researcher who can independently lead complex research programs and influence product strategy through customer insights.
You know when to apply qualitative and quantitative methods, thrive in ambiguity, and are skilled at turning findings into clear, actionable recommendations.
You have experience researching AI-enabled experiences and evaluating factors such as usability, trust, quality, and adoption.
Just as importantly, you're a strong collaborator who builds trusted partnerships across Product, Design,



and Engineering and enjoys mentoring and developing other researchers.

What you'll build

You'll lead end-to-end research initiatives that shape the future of Concur products, from early discovery through evaluative research and AI experience assessment.
Working closely with teams in India and across the globe, you'll identify the right questions to answer, design the appropriate research approach, and deliver insights that influence product direction.
As a senior researcher, you'll help teams better understand customer needs, evaluate new experiences, and make confident, evidence-based decisions.
Your ability to synthesize complex findings into compelling stories will ensure research drives meaningful action.

Where you belongYou'll be the senior research lead for your product areas and a trusted advisor to Product, Design, and Engineering teams. You'll own research outcomes, champion customer-centered decision-mak

📌 Sr User Experience Research Specialist (India)
🏢 SAP
📍 India