Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Sales Cloud Incentive Compensation
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic business setting.
Roles & Responsibilities:
- Experience in establish & monitor governance processes across multiple Oracle Fusion Incentive Compensation instances.
- Expertise in Incentive capabilities of Incentive Compensation– Compensation Plan, Payments Life cycle, integrations and data model extensions.
- Should have experience in
Compensation Plan and Components,
Classification and Credit rules
Transaction Process Management
Workflows/Approvals
Participation management
security
Import/Export
Payment Processing, Payment Plan
Dispute Management
SOAP/REST APIs
User Defined Queries
Formulas
Reports and Dashboards
- Positive To have experience in Territory, Quota management
- Experience in establishing unified design and documentation standards & guidelines.
- Be part of requirement and design discussions for global Oracle fusion incentive compensation implementations to review and approve Compensation Plan and Credit Rule design framework.
- Good to have experience with other oracle cloud integrated applications like Sales cloud and B2B service cloud.
- Experience i