Project Role : Security Architect
Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations.
Must have skills : CyberArk Privileged Access Management, Identity Access Management (IAM)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a L2 PAM Engineer for CyberArk Operations, your day involves in Providing day-to-day operational support for CyberArk PAM services, resolving incidents and service requests, monitoring platform health, executing standard onboarding and access changes, and scalating complex issues to L3 to maintain service stability, security, and SLA compliance.

Roles & Responsibilities:
- Provide L2 support for PAM operations and service requests via ITSM channels in line with agreed SLAs and 24x7 support model.




- Monitor and manage CyberArk platform components including PAS core services, CPM, PVWA, PSM/PSMP, CCP, and WPM to maintain service health and availability.
- Perform standard privileged account onboarding tasks including safe provisioning, permission assignment, PSM enablement, and CCP integration using approved workflows.
- Create, modify, and maintain CyberArk safes, safe membership, and account management policies as per operating procedures.
- Support password rotations and resolve common CPM rotation failures and reconciliation issues using runbooks and standard remediation steps.
- Troubleshoot access/login issues, PVWA/PSM session connectivity, platform/UI issues, and automation failures escalate as required
- Perform routine health checks and log monitoring to identify rotation/session issues early and raise proactive incidents
- Execute routine maintenance activities including certificate checks, setting monitoring, and support for patching win

📌 Security Architect (Bengaluru)
🏢 Accenture
📍 Bengaluru