Job Title
Business Analyst-Process
Job Description Summary
The Business Analyst – Process drives efficiency and effectiveness across the APAC sales ecosystem by analysing, designing, and improving core business processes. The role combines process optimization with data analysis to identify gaps, quantify impact, and support scalable, standardized solutions.

The role collaborates closely with stakeholders and the Automation Team to translate insights into practical improvements, enhancing sales programs, governance, and operational efficiency, while aligning with global best practices.
Job Description
About the Role:
Process Mapping & Analysis: Document, analyse and optimize business processes across Sales & Pursuits workflows, identifying inefficiencies and opportunities for improvement.
Quantitative Process Analysis: Use data from Salesforce, Power BI and other systems to analyse process performance, cycle times and throughput to uncover trends and performance bottlenecks
Business Case Development: Quantify improvement opportunities through cost-benefit analysis,



ROI modelling and scenario analysis to support prioritization and decision-making
Process Standardisation: Develop and maintain standard operating procedures, templates and frameworks that promote consistent and scalable delivery
Automation Collaboration: Work closely with the Automation stream to translate process insights into executable workflow automations that reduce manual effort and increase consistency
Performance Measurement: Work with the broader OGT to build and maintain dashboards and KPIs to track process efficiency, throughput and business impact
Continuous Improvement: Conduct root cause analysis on recurring issues, lead discovery sessions and recommend structured improvement actions.
Knowledge Management: Maintain a centralized repository of process maps, governance documents and performance metrics to ensure transparency and repeatability
About You:
Robust analytical and quantitative pr

📌 Business Analyst-Process (Bengaluru)
🏢 Cushman & Wakefield
📍 Bengaluru