This position will be on-site reporting to our Bangalore office M-F.
This team provides 24/7 support. This role requires shift flexibility, including the ability to rotate between days, mids, and nights.
Optiv is seeking a Senior Services Enablement Specialist to join the Services Enablement & Education team and be a critical piece of our Agentic SOC workforce transformation: equipping people leaders across our services organization to verify employee skills with evidence-based rigor and to coach their teams through active upskilling and reskilling journeys.
This role carries the full scope of Senior-level responsibility: instructional design at an advanced level, behavior change and ROI measurement, AI-assisted content development, and mentorship of junior staff. What distinguishes this position is its audience. Rather than designing security awareness programs for external clients, this Senior Specialist designs and delivers the enablement curriculum for Optiv's own people leaders, who are responsible for coaching their direct reports on technical and durable skill development.
How you'll make an impact
Design and deliver learning programs that equip people leaders to assess employee capabilities consistently, make evidence-based decisions, and support workforce development.
Develop and facilitate workshops and resources that strengthen leaders’ ability to identify skill gaps and coach employees through upskilling and reskilling.
Create high-quality, scalable learning content using up-to-date instructional design methods, digital authoring tools, and responsible AI-assisted development practices.
Establish measures to evaluate learning effectiveness, behavior change, and business impact, and communicate insights to program stakeholders.
Partner with leaders and cross-functional stakeholders to monitor program outcomes, identify evolving capability needs, and continuously improve enablement solutions.
Mentor Associate and Mid-Level Services Enablement staff, reviewing