Hiring Brief: Community & Operations Manager – At the Table

We are looking for a warm, organized and proactive Community & Operations Manager to oversee the day-to-day running of At the Table, a premium social space centred around Mahjong and curated community events in Chennai.

This person will be the face of the space when I am not present and will be responsible for ensuring every guest has a seamless and welcoming experience.

Key Responsibilities

* Open and close the space each day.
* Welcome members and guests, making them feel comfortable and at home.
* Set up and supervise Mahjong games and events.
* Ensure tables, equipment and the venue are always well-maintained and event-ready.
* Coordinate with vendors, housekeeping and catering when required.
* Manage bookings, memberships and payments.
* Handle guest queries and resolve issues calmly and professionally.
* Maintain inventory of Mahjong sets, accessories and event supplies.
* Assist with basic social media updates and event photographs/videos when needed.
* Ensure all events run smoothly and on schedule.





Ideal Candidate

* 2–5 years of experience in hospitality, luxury retail, events, premium customer service or community management.
* Excellent spoken English; Tamil is essential, and Hindi is a bonus.
* Warm, personable and naturally enjoys interacting with people.
* Well-groomed, confident and presentable.
* Highly organized with solid attention to detail.
* Calm under pressure and able to solve problems independently.
* Comfortable using WhatsApp, Excel/Google Sheets and digital payment systems.
* Honest, dependable and trustworthy.
* Interest in board games, community building or lifestyle experiences is an advantage. Mahjong experience is not required, as training will be provided.

Personal Qualities

We are looking for someone who:

* Loves hosting and creating memorable guest experiences.
* Takes ownership and works independently.
* Has a positive, can-do attitude.
* Is proactive rather tha

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