About this role:
Wells Fargo is seeking a Systems Operations Senior Manager to lead our Enterprise Application Packaging and Software Distribution function. This role is responsible for ensuring that business-critical software is packaged, tested, deployed, maintained, and retired efficiently and securely across Windows and macOS environments.
This role is accountable for Desktop software delivery to 250K+ endpoints that directly impacts employee productivity, endpoint security, software compliance, and the overall user experience. Lead a team of engineers responsible for delivering software to thousands of endpoints globally while driving modernization through automation, AI, and contemporary endpoint management practices.
In this role, you will:
Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systems
Engage and influence stakeholders, internal partners, and peers in order to engineer projects, identify new products and solutions, and research solutions for existing systems
Identify and recommend opportunities for administration and maintenance of the remote monitoring and management system, as well as the periodic system review
Perform network assessments, security audits, and system enhancement consultations
Determine appropriate strategy and actions of Systems Operations team to meet moderate to high-risk deliverables
Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
Provide implementation support for key risk initiatives
Collaborate with and influence all levels of professionals, analysts, or associates
Ensure the Systems Operations team communicates with customers to keep them informed of incident progress, and notify them of impending changes or agreed outages
Manage allocation of people and financial resources for Systems Operations
Develop and guide a culture of talent de
📌 Systems Operations Senior Manager(Application Packaging and Software Distribution) (Bengaluru)
🏢 Wells Fargo
📍 Bengaluru
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