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Sub-Regional Hub Lead
What this job involves:
This role will be the single point of contact for HSBC in the sub-region, dedicated to ensure a high level of client interface and develop client relations with their satisfaction on their facilities.
This role is responsible for managing all aspects of the facilities / property management service delivery system on the client project, primarily Asset Management and Operations. In this capacity,



You will be accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term regional projects, operations and maintenance, interface with senior managers in client real estate / Facility team and business units, coordination with other key managers within the client alliance partner organizations and customer satisfaction.
Accountabilities
Major details will be:
Own the Super KPI process, results, comments and associated Action Plans
Provide the leadership to the Facilities Management team at the client site/country FM lead
Manage to the GMP and OM budgets of the countries
Be the single point of Management Control for FM in the country
In consultation and collaboration with all managers oversee the operation, staffing, performance and development of the Facilities Management service
Bring innovation in to the service delivery
Ensure client satisfaction with the c

📌 Sub-Regional Hub Lead (Mumbai)
🏢 JLL
📍 Mumbai