Technical Associate - Application Support
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven setting, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.
Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
• Actively attend and participate in status call. • Monitoring and solving the issues related to SQL jobs • Debugging SQL Jobs Failure • Handle users ad-hoc report enquiry • Raising issues to vendors and on call support onsite for very critical issue • Provide technical support to end-users for application-related issues; • Troubleshoot and resolve software problems to minimize downtime; • Collaborate with internal teams to implement and configure software solutions; • Maintain documentation of application configurations and troubleshooting steps; • Monitor application performance and recommend improvements for optimal functionality; • Assist in testing and deploying software upd