Skill required: Case Management - Workday Talent Management
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global skilled services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Employee Relations Admin Associate provides administrative and operational support for employee relations activities for clients in the Airlines industry. The role handles employee relations service requests,



documentation, and case administration, supporting compliant and timely resolution of workplace matters across airline workforce populations in Australia. This position plays a key role in ensuring accurate case management, data confidentiality, and consistent application of employee relations processes within a highly regulated and operationally sensitive airline environment.
What are we looking for? • Relevant years of experience in HR operations, employee relations administration, or shared services roles.• Experience handling employee queries or case-based work is an advantage. •• Bachelor’s degree in Commerce, Business Administration, Human Resources, or a related discipline. •"Region: Australia (AEST – Sydney/Melbourne) Local Shift: 9:00 AM – 5:00 PM AEST IST Conversion: 5:30 AM – 1:30 PM IST" • Basic understanding of employee relations processes, HR operations, and case administration.• A

📌 HR Service Delivery Associate (Mumbai)
🏢 Accenture
📍 Mumbai