Organization:
At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.
Job Title: Principal Software Engineer
Location: Bangalore
Business & Team:
Business Banking Technology executes the Technology Strategy across Business Banking through world-leading application of technology and operations. We partner closely with the business to solve real-world problems using data and AI-driven insights, resilient platforms and up-to-date engineering practices, delivering customer value at speed and scale.
You'll provide technical leadership across a domain responsible for:
• CRM and customer engagement platforms
• Banker experience and workbench capabilities
• Workflow and orchestration services




• AI-assisted customer and colleague experiences
• Shared platform services supporting Business Banking journeys
Working closely with engineers, architects, product leaders, delivery teams and business stakeholders, you'll help shape platform strategy while lifting engineering capability across the organisation.
Impact & Contribution:
At CommBank, we're transforming how customers and bankers connect across digital, assisted and AI-enabled channels.
The CRM & Banker Experience Platform sits at the centre of this transformation, providing the capabilities that power customer engagement, banker workflows and intelligent service experiences across Business Banking.
As a Principal Engineer, you'll help define the future architecture of these platforms while remaining close enough to delivery to influence how they're built. You'll work across AI, CRM, workflow orchestration, cloud platforms and customer engageme

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