About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Position Summary
Interdepartmental coordination to ensure work orders/tasks/projects that require multiple stakeholder involvement are smoothly taken forward to a satisfactory conclusion.
Evaluate vendor performance, determine ways and means to motivate/improve performance.
Analyze team performance and track it closely drive operational efficiency.
Drive initiatives and participate in team projects that enhance the quality or efficiency of help desk service.
Should have an eye for data driven metrics and be able to understand the improvement opportunities, quantify the impact and devise ways to control performance leakages for both the customer and operations.
Identify training needs for the team and conduct timely refresher trainings to have complete process and product related compliance.




Ensure the various internal and customer reports (daily/weekly/monthly) are vetted and audited periodically as well always delivered to the recipients/customer without any unreasonable interruptions.
Should have capability to lead and manage Customer reviews.
Proven ability to deliver exceptional service in the field/industry
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-prospect employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected b

📌 CCC Supervisor (Mumbai)
🏢 NCR Atleos
📍 Mumbai