LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.BASIC FUNCTION:
As Account specialist , you will be responsible for providing top-tier customer service working with your customer portfolio and you will be part of our domestic and/or export order fulfillment process. During a typical day, you receive orders,



check product availability, coordinate product transportation and delivery, and ensure accurate invoicing.You will act as Customer Service to resolve customer or business-related challenges and operate with a diligent degree of knowledge handling customers, products, manufacturing, and transportation procedures.Your function requests, as well, to be able and willing to back-up all businesses within the group and become a natural go-to person in case of operational issues.RESPONSIBILITIES AND ACCOUNTABILITIES:

Delivering the highest quality service to your customers, handling customer requests in a timely and qualified manner, building up long-term value for the company while increasing customer satisfaction.
Constantly improving the knowledge of the working procedures and instructions, the quality documentation, and the quality governance; being able to identify and solve gaps in the knowledge.
Acting

📌 Account Specialist (Mumbai)
🏢 LyondellBasell North America
📍 Mumbai