ELEVENX CAPITAL — EXC MANAGED SERVICES
Job Description
Chief Operating Officer (COO)
Reports To

President, EXC Managed Services (who reports into Xforce)

Location

Full Time – Onsite [placeholder – confirm before publishing]

Employment Type

Executive Leadership

About the Role
EXC Managed Services (“EXC MS”) is ElevenX Capital’s multi-service operating company, delivering IT managed services, marketing services, website-building/digital services, and talent acquisition services to clients. EXC MS is seeking a versatile, hands-on Chief Operating Officer to run day-to-day operations across IT Operations, Marketing, Website-Building Services, and Talent Acquisition — translating strategy into disciplined execution, owning P&L; performance, and building a scalable, multi-service organization.
The COO reports to the President of EXC Managed Services, who in turn reports into Xforce. This is a hands-on operating role for a leader who has run diversified service lines under one roof, is comfortable carrying a sales quota alongside operational duties,



and can move fluidly between strategic planning and day-to-day delivery management.
Key Responsibilities
Operational Leadership & P&L; Ownership
• Own full P&L; accountability for EXC Managed Services, including budgeting, forecasting, margin management, and cost discipline across all service lines.
• Translate the President’s strategic priorities into executable operating plans, KPIs, and quarterly business reviews.
• Standardize processes, reporting, and governance across IT Operations, Marketing, Website-Building Services, and Talent Acquisition to ensure consistent quality and accountability.
• Identify shared-services and cross-sell opportunities across service lines (e.g., IT clients as website-build prospects, TA clients as marketing prospects).
• Represent EXC MS operating performance to the President and, as needed, to Xforce leadership.
• Other Duties as assigned.
IT Operations & Managed Services Delivery
• Oversee

📌 Chief Operating Officer (Gurugram)
🏢 ElevenX Capital
📍 Gurugram