Role Responsibilities
As Engineering Director- Digital Platform in Pune, you will integrate and deploy highly scalable software platforms to meet Western Union’s strategic initiatives. You will constantly pursue and learn innovative solutions, build awareness of open-source technologies and communities that enable high-volume low-latency systems.
Define Strategic Vision & Roadmap: Lead the long term vision and technology strategy for digital platform engineering, aligning it with business goals and influencing roadmap priorities.
Drive Cross Functional Collaboration: Partner closely with engineering, Product, and Operations teams across the enterprise to co-shape product strategy, and technical solutions.
Deliver Technical & Business Outcomes: Make effective product and trade-off decisions that positively impact key metrics such as Page load time, API performance, latency, Quality, and customer satisfaction.
Architect Scalable, High Performance Systems: Guide development of highly available, low-latency, high-throughput API/Customer experience with quality and speed.




Translate Strategy into Execution: Turn strategic plans into quarterly OKRs and execution plans, balancing fast delivery with technical debt management.
Operational Excellence & Support: Establish processes to manage ad hoc support requests without disrupting primary delivery cadence, fostering responsiveness and consistency.
Foster Engineering Excellence Culture: Cultivate a high-performance culture grounded in coding standards, architectural rigor, and cooperative norms, while influencing team values and norms.
Lead and Mentor Across Regions: Attract, develop, and mentor regional/global engineering talent, promoting scalability and leadership throughout the organization.
Champion Quality, Performance & Developer Experience: Uphold the customer journey, product quality, system performance, and developer experience. Advocate for automation, observability, and platform abstractions that enhance enginee

📌 Director, Software Engineering (Pune)
🏢 Western Union
📍 Pune