This role will be responsible for implementing, supporting, and maintaining integration solutions across Thomson Reuters products using available APIs, with a strong focus on customer-facing API implementations, SSO integrations, and ongoing technical support.
About the role
Design, develop, implement, and maintain integrations between client systems and Thomson Reuters products.
Support Thomson Reuters customers through end-to-end API implementation and provide ongoing technical assistance.
Provide technical guidance and troubleshooting support for APIs, integrations, and SSO-related implementations.
Build, manage, and strengthen relationships with customers, product teams, engineering teams, and technology stakeholders across Thomson Reuters.
Partner with internal stakeholders to gather, assess, and prioritize customer feedback to support product innovation and improve customer satisfaction.
Communicate effectively with stakeholders on upcoming features, product enhancements, changes, defects, and technical updates.




Support cross-functional teams in resolving integration challenges and ensuring smooth customer onboarding and adoption.
Drive continuous improvement in integration processes, API usage, and customer support practices.
About you
8+ years of experience as a Systems Engineer, Integration Engineer, API Engineer, Technical Analyst, or in a similar technical/customer-facing role.
Proven experience supporting customers with API implementations and providing ongoing technical support for APIs.
Strong technical acumen with the ability to translate business requirements into clear, actionable technical requirements.
Good understanding of SSO concepts and implementation approaches.
Strong stakeholder management skills with the ability to build, maintain, and manage relationships across customers and internal teams.
Excellent verbal and written communication skills, including experience creating detailed technical and functional documentation.
Solid analytical,

📌 Lead Engineer (Bengaluru)
🏢 Thomson Reuters
📍 Bengaluru