About The Company

At StudyIn, we believe that the right guidance has the power to change lives. As the world’s most trusted higher education specialist, we’ve helped over 1.3 million students access study opportunities since 2006, placing them at top universities across the UK, USA, Canada, Australia, Current Zealand, Ireland, and Dubai. Our global team of 500+ professionals spans 40+ countries worldwide, offering expert counselling, admissions support, visa guidance,and university partnerships

About The Role

The Office Support Executive will balance administrative responsibilities with outbound calling and lead management tasks to support the Global Support Centre's objectives. This role involves front desk management, administrative support, and lead generation through effective use of the system.

This role is integral to ensuring seamless administrative operations and contributing to the Global Support Centre’s success through efficient lead management and customer engagement.

Key Responsibilities

Administrative (50%)

Reporting and Assistance:



Assist with administrative tasks and provide timely updates.
Front Desk Management: Answer and forward front desk-related phone calls to respective departments.
Appointment Scheduling: Coordinate and confirm appointments, meetings, and events.
Visitor Management: Greet and assist visitors professionally and courteously.
Mail and Document Handling: Handle inquiries, sort mail, and manage copying, scanning, and filing tasks.
Office Supplies Management: Monitor stock levels and place orders for replacements.
Event Support: Assist in organizing university exhibitions, SI-Global events, and seminars.

Global Support Centre (50%)

Outbound Calling: Make ~90 outbound calls daily on the allocated database using CRM.
CRM Updates: Accurately and promptly update lead statuses in the CRM system.
Follow-ups: Use multi-channel communication (Calls, Emails, WhatsApp) to follow up with students.
Priority Leads: Ensure prompt calling for

📌 Office Support (Kolkata)
🏢 StudyIn
📍 Kolkata