About the Role
At Plum, we're looking for a commercially driven and relationship-oriented National Key Account Manager (NKAM) to lead and grow some of our most strategic Modern Trade partnerships.
This role is responsible for driving business growth across key national accounts such as Reliance Retail, D-Mart, More Retail, Apollo Pharmacy, Wellness Forever, and other leading Modern Trade partners. If you enjoy building long-term customer partnerships, negotiating win-win outcomes, identifying growth opportunities, and delivering strong business results, we'd love to hear from you.
Key Responsibilities
Strategic Account Management
- Own the P&L; and business growth for assigned National Key Accounts.
- Build and nurture strong relationships with key customer stakeholders across buying, merchandising, and category teams.
- Develop long-term account strategies aligned with Plum's business objectives.
Joint Business Planning (JBP)
- Lead annual and quarterly Joint Business Planning with key accounts.
- Drive cooperative growth initiatives and monitor execution against agreed plans.
- Conduct regular business reviews with customers, identifying opportunities and risks.
Sales Planning & Forecasting
- Drive revenue, profitability, and market share across assigned accounts.
- Own monthly forecasting, demand planning, and sales planning in collaboration with internal stakeholders.
- Ensure achievement of sales targets while maintaining healthy business fundamentals.
Promotions & Customer Marketing
- Conceptualize and execute promotional calendars, customer activations, and seasonal campaigns.
- Work closely with Marketing to maximize visibility and drive category growth.
- Evaluate promotional effectiveness and optimize future investments.
In-Store Execution
- Ensure best-in-class availability, visibility, merchandising, and planogram compliance across stores.
- Drive execution excellence through regular market visits and collaboration with field teams.
- Monitor seco
📌 National Key Account Manager (Thane)
🏢 Plum
📍 Thane
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