Location Name: Pune Corporate Office - Mantri

Job Purpose

The Senior Software Engineer (Salesforce) role exists to drive the development, integration, administration, and support of our Salesforce Wheels org and associated applications. The position is vital for ensuring system reliability, enabling effective business processes for loan origination and underwriting, supporting multiple business teams, and delivering strategic technology projects to help Bajaj Finance achieve its business goals efficiently.

Duties And Responsibilities

Key Responsibilities:

Lead the design, development, customization, and integration of Salesforce CRM and allied business-critical applications, including loan origination and underwriting systems, to achieve desired functionality and efficiency for business operations.
Ensure the stability, availability, and optimal performance of the Salesforce platform by proactively monitoring system health, troubleshooting issues, and minimizing potential business disruptions.




Coordinate effectively with internal cross-functional teams and external partners to drive the timely completion of project milestones, oversee change management processes, and ensure all deliverables align with organizational standards.
Provide advanced technical support (Tier 2 and Tier 3), handle incident management, and implement permanent resolutions for recurring issues to enhance the end-user experience.
Maintain comprehensive and up-to-date documentation, including support processes, user guides, training materials, and knowledge base articles, to aid user enablement and knowledge transfer.
Oversee and implement system integrations between Salesforce and other business-critical systems using industry-standard APIs (SOAP/REST), thus supporting data integrity and seamless process flows.
Uphold governance by tracking delivery schedules, managing change processes, and providing regular status reports to relevant stakeholders.

Key Decisions / Dimensions

Selection of

📌 Senior Software Engineer (Pune)
🏢 Bajaj FinServ
📍 Pune