ROLE OVERVIEW
We are seeking a hands-on Customer Success Project Manager to lead the end-to-end deployment of Kaspersky enterprise security solutions (Endpoint Security, EDR, Security Center) across complex, distributed customer environments. This role operates at the intersection of security program delivery, technical architecture alignment, and stakeholder governance, ensuring successful rollout of security-critical platforms at scale. The ideal candidate will drive phased, risk-controlled deployments, manage cross-functional and multi-vendor teams, and ensure seamless integration into existing enterprise ecosystems (infrastructure, identity, and security operations).

KEY RESPONSIBILITIES
Project Planning & Delivery (Enterprise Security Programs)
• Own end-to-end delivery of Kaspersky security implementations (Endpoint Security, EDR, Security Center) from scoping → design → rollout → go-live → stabilization → closure
• Define phased rollout strategies (pilot → controlled expansion → enterprise-wide deployment) aligned to risk posture and business priorities




• Establish delivery frameworks, milestones, and success criteria tied to security outcomes (coverage %, policy compliance, threat visibility)
• Manage scope, schedule, and cost baselines, performing structured impact analysis and securing stakeholder approvals via formal change control
• Maintain governance cadence (steering committees, executive reporting, escalation paths) with transparent accountability across stakeholders
• Track execution against scope, timeline, budget, and security quality benchmarks

Technical Coordination (Security Architecture Alignment)
• Align solution architecture and deployment design with engineering, product, and technical support teams
• Drive infrastructure and environment readiness (AD/GPO, network segmentation, endpoint compatibility, bandwidth constraints)
• Oversee agent deployment strategies (push, SCCM, GPO, script-based, remote rollout for distributed workforce)
• Ensure i

📌 Customer Success Project Manager (New Delhi)
🏢 Kaspersky
📍 New Delhi