The Impact you will create in the Job:
- You will drive client retention, customer satisfaction, up-selling and cross selling.
- Understand technical roadblocks and make recommendations on solution implementation and core integrations to clients using Netcore to overcome them
- You will be the voice of the customer when engaging with internal teams
- Be the point of contact for Accounts and be responsible for the growth of the customer
- Maintaining and expanding on excellent executive client relationships as well as building strong internal relationships across the departments to deliver superior performance.
- Investigate the core of the problem and suggest a long-term solution to it.
- Lead sales strategy in generating and developing business growth opportunities, working collaboratively with net recent customers, creating new opportunities.
- Focus on Growth + Engagement + Integration
- Work with internal