13 Aug
|
MITS SOLUTION PRIVATE
|
Bengaluru
13 Aug
MITS SOLUTION PRIVATE
Bengaluru
Job Description – Client Success Associate (CSA)
Company: Brandquake
Location: Bangalore
Position: Client Success Associate (CSA)
Job Type: Full time
Experience: 0–2 Years
About Brandquake
Brandquake is a creative and digital marketing agency focused on helping brands grow through innovative marketing, branding, and creative solutions.
Role Overview
We are looking for a Client Success Associate (CSA) who will be responsible for managing client relationships, understanding client requirements, coordinating with internal teams, and ensuring smooth execution of projects.
Candidates willing to relocate to Bangalore are encouraged to apply.
Key Responsibilities
- Act as the primary point of contact for assigned clients.
- Understand client requirements, expectations, and business objectives.
- Coordinate with creative, marketing, design, and other internal teams to ensure timely project execution.
- Maintain regular communication with clients and provide updates on ongoing projects.
- Manage client queries, feedback, and concerns professionally.
- Ensure client requirements are communicated clearly to the respective internal teams.
- Follow up on deliverables, timelines, and approvals.
- Build and maintain strong, long-term client relationships.
- Identify opportunities to improve client satisfaction and engagement.
- Maintain proper records of client communication, requirements, and project updates.
- Support the team in preparing proposals, presentations, reports, and client updates when required.
Requirements
- Bachelor's degree in Business Administration, Marketing, Commerce, Communications, or a related field.
- 0–2 years of experience in Client Servicing, Client Success,
📌 Client Success Associate (Bengaluru)
🏢 MITS SOLUTION PRIVATE
📍 Bengaluru