We are looking for agile and customer-focused professionals to join as a Customer Support Executive, you will be responsible for delivering exceptional service to international banking customers by resolving queries efficiently while maintaining high quality and compliance standards.
Key Responsibilities:
- Handle inbound customer interactions professionally and courteously.
- Resolve customer queries related to banking products, accounts, payments, and general service requests.
- Provide accurate information while ensuring excellent customer satisfaction.
- Update customer records and document interactions accurately.
- Meet quality, productivity, and customer satisfaction KPIs.
- Follow company policies, banking regulations, and data security guidelines.
- Escalate complex issues to the appropriate team when required.
- Work collaboratively with internal teams to ensure timely issue resolution.

Eligibility:
- HSC with experience




- Graduate Freshers and experienced candidates are welcome to apply (as per hiring criteria).
- Excellent English communication skills.
- Strong problem-solving and customer service skills.
- Comfortable working in rotational shifts.

Skills Required:
- Excellent verbal and written communication.
- Customer-centric approach.
- Active listening and interpersonal skills.
- Basic computer knowledge and typing skills.
- Ability to multitask in a fast-paced environment.
- Team player with a positive attitude.

Why Join
- 5-day working week.
- Attractive salary with performance incentives (as applicable).
- Professional training and career growth opportunities.
- Exposure to global banking operations and international customer service.
- Friendly and inclusive work environment.

Contact - Shreya / (HIDDEN TEXT)

📌 International Banking Process (Mumbai)
🏢 Nameless
📍 Mumbai