Front Office-Banking Technology Application Support_ (India)

Front Office-Banking Technology Application Support_ (India)

13 Aug
|
Mizuho
|
India

13 Aug

Mizuho

India

Why Mizuho
At Mizuho, we provide the stability of an international industry leader with the career trajectory of a growing business. Our steady, strategic growth gives our people at all levels rewarding degrees of responsibility and richer work experience than a boutique firm or an established giant could offer alone.

It’s the local expertise of our employees that makes our global network so powerful. By collaborating with colleagues and clients who have the same ambition and drive, you can amplify your sphere of influence and base of knowledge as part of one of the largest—and growing—banks in the world.

About the Team
The Banking Technology team within the Front Office Technology tower is responsible for technology platforms, applications, support, and development aligned with the needs of the Investment Banking and Capital Markets management function while maintaining operational excellence, regulatory compliance, and strategic partnership with the broader IT organization.

Summary
In this role,



you will provide L1/L2 application support for Front Office Investment Banking & Capital Markets technology platforms, with a focus on Deal Capture / Trade Booking & Lifecycle and Portfolio Credit Analytics workflows. You will ensure day-to-day stability, perform incident triage and functional troubleshooting, support controlled change and release execution, and partner with business and technology teams to drive timely resolution, improved operational reliability, and strong service outcomes.

Responsibilities
Provide L1/L2 application support for Front Office platforms supporting deal capture, trade booking, lifecycle events, and portfolio credit analytics, ensuring reliable operation and timely service restoration.
Perform incident intake, triage, impact assessment, and prioritization; resolve issues at L1/L2 where possible and escalate to L3/engineering/infrastructure with clear diagnostics, evidence, and reproduction steps.
Execute ITIL-aligned Incident, Problem, and

📌 Front Office-Banking Technology Application Support_ (India)
🏢 Mizuho
📍 India

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