Job Description (JD) – Module Lead (Rally, Jira & Confluence Tenant Administration)

Job Title: Module Lead – Agile Tools Administration (Rally, Jira & Confluence)

Experience: 5–8 Years

Location: Open / Hybrid

Employment Type: Full-Time

Job Summary

We are seeking a highly skilled Module Lead with 5–8 years of experience in Rally, Jira, and Confluence administration and tenant setup. The ideal candidate will be responsible for configuring, managing, and optimizing Agile project management platforms, supporting enterprise-wide adoption, and ensuring governance, security, and operational excellence across tool ecosystems.

Key Responsibilities

Tenant Setup & Administration

Lead end-to-end Jira, Confluence, and Rally tenant setup and administration.
Configure projects, spaces, workflows, issue types, custom fields, screens, permissions, schemes, and user access.
Design and implement scalable tenant structures aligned with organizational standards.
Establish governance models and best practices for Agile tools usage.

Configuration & Customization

Configure Agile boards,



dashboards, reports, filters, workflows, and automation rules.
Customize Rally and Jira to support Agile, Scrum, Kanban, and Secure methodologies.
Design Confluence templates, knowledge repositories, and collaboration spaces.
Implement workflow automation and process improvements.

User & Access Management

Manage user provisioning, role-based access control, and security policies.
Administer groups, permissions, authentication methods, and integration with enterprise identity systems.
Ensure compliance with organizational security and audit requirements.

Integration & Migration

Support integrations between Jira, Rally, Confluence, Azure DevOps, ServiceNow, and other enterprise tools.
Participate in migration activities, including data mapping, validation, and reconciliation.
Troubleshoot synchronization and integration issues.

Reporting & Analytics

Develop and maintain dashboards and executive

📌 Module Lead (Bengaluru)
🏢 Mphasis
📍 Bengaluru