WHY THIS ROLE EXISTS

SaaS Labs is trusted by thousands of businesses globally to power customer
conversations through JustCall and our growing AI product ecosystem. As we
continue to scale our enterprise business, security, privacy, and compliance
become key differentiators, not just operational requirements.

We're looking for an Information Security & Compliance Manager to own our
security and compliance program end-to-end. You'll build and evolve our security
posture across products, cloud infrastructure, AI systems, and internal
operations while enabling enterprise growth. This is a highly strategic,
hands-on role where you'll partner with Engineering, Legal, Sales, and Customer
Success to ensure security becomes a competitive advantage rather than a
bottleneck.

What you'll do

* Own and continuously improve our security and compliance programs, including
SOC 2 Type II, ISO 27001, GDPR, HIPAA, PCI DSS, CSA STAR, and other relevant
frameworks.

* Lead external audits from planning through remediation while ensuring
continuous compliance.





* Manage enterprise security reviews, customer questionnaires, RFP security
responses, and Trust Center content to support enterprise sales.

* Review customer DPAs, security addendums, and vendor contracts in partnership
with Legal.

* Build and manage our third-party risk and vendor security program.

* Define and operationalize our AI governance framework, including AI security
controls, model provider assessments, data handling, and customer AI
commitments.

* Lead security incident response, including investigation, containment,
customer communication, regulatory notifications, and post-incident reviews.

* Drive cloud security across AWS and GCP by improving IAM, least privilege,
vulnerability management, configuration security, and infrastructure
hardening.

* Own security awareness programs, access reviews, organizational security
policies, and risk management processes.

* Partner closely with Engineering, Product, Sa

📌 Manager, Information Security (Bengaluru)
🏢 Saas Labs
📍 Bengaluru