Location: HSR, Bengaluru | Function: Placement Operations
Role Summary
The Manager – Placement Operations owns the end-to-end placement journey for candidates once they are placement-ready (language certification and documentation complete). This role is the critical link between candidate readiness and successful deployment with our German hospital and care-partner network, directly responsible for maximizing placement rate, speed-to-placement, and partner satisfaction.
Key Responsibilities
End-to-end placement ownership: Manage the full placement lifecycle for placement-ready candidates — profile matching, partner submission, interview coordination, offer negotiation, and confirmation.
Maximize placement rate: Drive candidate-to-partner matching to achieve maximum successful placement conversion, minimizing candidate drop-off and unplaced backlog.
Partner relationship management: Serve as the primary operational point of contact for German hospital/care partners; manage requisitions, candidate shortlisting, interview scheduling, and feedback loops.
Candidate coordination: Track candidate readiness pipeline, prioritize placements based on partner demand and candidate profile fit, and ensure candidates are well-prepared for partner interviews.
Cross-functional coordination: Work closely with Language Training, Documentation/Visa, and Business Development teams to ensure seamless handoff from "placement-ready" to "deployed."
Pipeline & MIS reporting: Maintain accurate placement trackers/dashboards — candidates in pipeline, placement rate, time-to-placement, partner-wise fill rate — and report to leadership regularly.
Process improvement: Identify bottlenecks in the placement funnel and design SOPs to improve conversion speed and quality.
Escalation management: Resolve candidate or partner issues arising during the placement process (offer negotiation, documentation gaps, timeline conflicts).
Requirements
2-5 years of experience in plac