Job Description –Manager
Position Title: Manager, Oprations
Reports to (Responsibility Level): Director - Operations
Supervises: Individual Contributor
Location:
Noida
Global Grade
GG 11
Complexity: C5T5
PID/s Load Mapping
Position Summary
The Workiva Functionality Assistant Manager will be part of the MetLife Workiva COE, driving design, implementation, and optimization of Workiva-based financial reporting solutions across SEC/GAAP, Statutory, and other local and management reporting, with a focus on maximizing platform utilization.
The role also serves as a key enablement and support resource—onboarding and training global Finance teams, resolving user queries, and driving adoption.
Additionally, the Manager will leverage automation and AI (e.g., chat-based assistants and smart tools) to enhance efficiency, scalability, and user experience, while establishing COE-led standards, best practices, and scalable support processes across the reporting landscape.
Job Responsibilities
Develop and maintain Workiva-based solutions for SEC/GAAP,
Statutory and other local and management reporting, ensuring accuracy and audit readiness
Configure integrations, linking, and roll-forwards while maximizing platform capabilities and utilization by Automations, Binders, Calendars, Charts, Documents, Presentations, Spreadsheets, Processes, Tasks, Energetic Table Management, and Advanced Formulas
Support onboarding, training, and user experience to drive adoption and consistent use across global Finance teams
Partner with business and technology teams to translate reporting needs into scalable Workiva solutions and continuously improve processes
Drive automation and AI-enabled solutions (e.g., chat assistants, smart workflows) to enhance efficiency and user experience
Enable reliable, governed data through Wdata support, data pipelines, and integration with upstream systems
Support change management initiatives tied to new functionality and process
Manage cross-functional
📌 Manager - Operations (Noida)
🏢 MetLife
📍 Noida