We're Hiring | Customer Growth Manager | Mumbai

Join Achilles and be part of a energetic team driving customer growth, supplier engagement, and revenue success across the APAC region.

Location: Mumbai, India
Experience: 3–5+ Years in Sales Team Management
Qualification: Graduate

Key Responsibilities:
• Lead, coach, and develop a team of Account Executives and Inside Sales Executives
• Drive monthly, quarterly, and annual revenue targets
• Monitor team performance, KPIs, and sales objectives
• Manage customer relationships and resolve escalations
• Conduct performance reviews, coaching sessions, and team development initiatives
• Collaborate with Customer Success, Data Validation, Customer Service, and IT teams
• Ensure CRM hygiene, process compliance, and operational excellence
• Support supplier growth, retention, and renewal activities

What We're Looking For:
• Proven experience managing Inside Sales or Account Management teams
• Strong leadership, coaching, and performance management skills
• Experience in achieving revenue targets through team performance




• Excellent communication, stakeholder management, and customer relationship skills
• Experience with CRM systems (MS Dynamics preferred)
• Strong analytical and commercial acumen

Preferred Experience:
• B2B Sales Environment
• Subscription-based Business Models
• Customer Success or Account Management Background
• Supplier/Procurement Industry Experience

Please apply if you’d like to work for a global company that is helping make the working world more sustainable, safer, cleaner and fairer, with great colleagues and a good pay and benefits package. We welcome applications from armed forces veterans, reservists and their families. We are committed to equity, diversity and inclusion in our practices and workforce.

For more than 30 years, Achilles has protected organisations’ business interests and reputations by providing unrivalled levels of supply chain transparency, carbon reduction and management. We a

📌 Customer Growth Manager (Mumbai)
🏢 Achilles Information
📍 Mumbai