Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.

By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.

From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

Analyze business needs, current system architecture, and future goals to design optimal ServiceNow solutions.
Create scalable, maintainable technical blueprints aligned with business requirements and platform capabilities.
Design and oversee integrations with enterprise systems using industry-standard protocols (REST, SOAP, etc.).
Ensure architecture aligns with best practices, platform governance, and security standards.
Collaborate with stakeholders to understand business processes, challenges,and desired outcomes.
Deliver solution recommendations, proof of concepts (POCs),



and demos tailored to client environments.
Contribute to estimates, proposals, and implementation plans during pre-sales and RFP phases.
Participate in client workshops, stakeholder presentations, and solution envisioning sessions.
Lead cross-functional technical teams, including developers and administrators, throughout project delivery.
Configure and customize ServiceNow modules and workflows to meet functional requirements.
Ensure seamless integration with enterprise systems and third-party platforms.
Conduct testing, validation, and code reviews to ensure technical quality and performance.
Conduct knowledge transfer sessions and provide training for end-users and support teams.
Monitor system performance, troubleshoot issues, and recommend enhancements for scalability and efficiency.
Support change management efforts and ensure successful adoption of current capabilities.
Stay current on Servic

📌 ServiceNow Technical Architect (India)
🏢 Endava
📍 India