KPMG Global Services (KGS) delivers smart working process, rapidly scalable
solutions and the right talent . The position in discussion is with Member Firm
Technology (MFT) capability in Capability Hubs (CH) at KGS, which is KPMG’s
offshore delivery platform and an integral part of the firm’s strategy to
enhance innovation, build scalability, and improve profitability globally.

Capability Hubs comprises 10 capabilities spanning over 2,400 professionals
based in six locations across India and providing solutions to KPMG member firms
in the US, UK and Switzerland.

The Group Digital (GD) domain within the MFT capability supports the UK and
Swiss firms, and the Group Operations Manager is expected to play a critical
role in supporting the GD leadership in enabling the effective performance,
resourcing, and operational delivery of the business. The Operations Manager
will have responsibility for approximately 600 colleagues across Group Digital
in the UK, KGS and Switzerland with a reporting line to an Associate Director
and will be supported by an Operational Support member.





The role holder will need excellent communication and stakeholder management
skills and is expected to maintain high level of accuracy with excellent
attention to detail.

Key expectations from the role include:

•Leadership support - serve as the main point of contact for stakeholders within
Group Digital.
•Develop a solid understanding of team capabilities and skill profiles to
support effective resourcing, mobility, and development decisions, ensuring
balanced workloads and equitable opportunities.
•Partner with GD leadership to build and sustain a high-performing community of
Performance Managers, enabling effective career development and wellbeing
support for colleagues.
•Support the end-to-end recruitment process, partnering with Recruitment and
Resource Management teams to ensure timely fulfilment of internal and external
vacancies aligned to business needs and resource requirement.
•Work

📌 Manager (Bengaluru)
🏢 KPMG India
📍 Bengaluru