Viswamitempowersolution is currently seeking qualified
candidates for the position of Ticketing Agent in Ground Staff at
our airport location in Nagpur, Maharashtra, India. As a Ticketing
Agent, you will be responsible for providing excellent customer
service to passengers and assisting with ticketing and check-in
procedures. Key Responsibilities: - Greet and assist passengers at
the ticket counter and check-in area - Answer inquiries and provide
information about flight schedules, fares, and policies - Process
ticket sales and reservations using computer systems - Issue
boarding passes and luggage tags - Check and verify passenger
identification and travel documents - Handle changes and
cancellations to flight itineraries - Assist passengers with
special needs, such as disabilities or unaccompanied minors -
Ensure compliance with all airport security and safety regulations
- Collaborate with other airport staff to ensure smooth operations
and timely departures - Provide exceptional customer service to
resolve any issues or complaints - Maintain accurate records and




reports of ticketing transactions - Stay updated on airline
policies and procedures to provide accurate and up-to-date
information to passengers - Adhere to company dress code and
grooming standards at all times Qualifications: - High school
diploma or equivalent - Previous experience in customer service or
a related field is preferred - Excellent communication and
interpersonal skills - Ability to work in a fast-paced and dynamic
environment - Strong problem-solving and decision-making abilities
- Proficient in using computer systems and software - Must be able
to work flexible schedules, including evenings, weekends, and
holidays - Must be able to lift up to 50 pounds and stand for
extended periods of time - Must be fluent in English, both written
and verbal - Knowledge of a second language is a plus We offer a
market-competitive salary and benefits package, as well as opportunities
for career growth and deve

📌 Job openings at Airport For Ticketing Agent in GroundDtaff. (Maharashtra)
🏢 Viswamitempowersolution
📍 Maharashtra