Skills

Good in communication and interpersonal skills.
Working understanding of warehouse operations and material flow (receiving, sorting, dispatch, conveyor-based movement, etc.).
Ability to understand the basic architecture and working principles of automation hardware (conveyors, dispensers, sensors, PLC/control systems) — a purely non-technical background is not sufficient for this role.
Prior experience in project coordination, implementation, or customer-facing technical roles is preferred, ideally in automation, material handling, or industrial equipment.
Solid communication and coordination skills to work effectively across customer operations teams, and internal hardware and software development teams.
Problem-solving mindset with the ability to diagnose operational issues and coordinate timely resolutions.
Willingness to travel to customer warehouse sites for installation, commissioning, and operational support visits.
Familiarity with software integration concepts (APIs, data exchange between machines and software systems) is an added advantage.





Role & Responsibilities

Experience required:- 3-4 years

Coordinate with customers and internal stakeholders to gather and document initial automation requirements (e.g., telescopic conveyor, OCR conveyor, auto dispenser, vending machine, incline conveyor, POS, thermal printer systems).
Translate customer and warehouse operational requirements into clear technical inputs for the hardware and software development teams.
Coordinate integration requirements where machines need to interface with different third-party or customer-specific software systems (WMS, ERP, POS, or custom platforms).
Track project progress across design, development, assembly, and testing stages, ensuring timelines and specifications are met.
Coordinate on-site installation and commissioning activities, liaising between the Ethics technical team and the customer's operations/facility team.
Observe and monitor daily operation of installed

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