Summary:

We are looking for a high-performing City Head to lead our Upselling Sales function in the city. The role involves driving revenue growth from our existing customer base through effective upselling strategies, managing a team of Area Sales Managers (ASMs) and Relationship Managers (RMs), and ensuring all performance targets are consistently achieved.

Eligibility Criteria:

Two-Wheeler along with Driving License
Laptop for Client Demo

Roles and Responsibilities:

Team Management:
Lead, mentor, and manage a team of ASMs and RMs in the city.
Ensure each team member meets their targets and follows the sales process.
Conduct daily/weekly reviews to track performance, productivity, and pipeline health.
Foster a high-performance culture and accountability across the team.
Revenue & Target Achievement:
Own the city’s monthly upselling revenue targets and deliver consistent growth.
Drive adoption and increased usage of all VAS offerings across the existing customer base.
Strategically push higher-value plans and services to increase average revenue per customer.




Sales Strategy Execution:
Create and implement city-level sales plans based on company objectives.
Monitor market trends, customer feedback, and competitor activity to fine-tune strategy.
Collaborate with marketing and product teams to run city-specific campaigns.
Process & Reporting:
Ensure 100% CRM compliance and data hygiene.
Share daily/weekly performance reports with leadership.
Conduct regular field visits to support ASMs & RMs and ensure on-ground alignment.
Customer Success & Retention:
Work closely with the support and operations team to ensure existing clients are satisfied.
Help resolve escalated customer issues and ensure long-term retention.

Additional Qualification and Skills:

Bachelor's degree is preferred .
Qualified experience of 6-9 years in Sales.
Problem-solving attitude
Customer-oriented mindset
Knowledge of customer relationship management (CRM) practices
Influencing Skills
Pres

📌 Upselling - City Head (Chandigarh)
🏢 Petpooja
📍 Chandigarh