Quality Service Team Member-India (Maharashtra)

Quality Service Team Member-India (Maharashtra)

13 Aug
|
Ascend
|
Maharashtra

13 Aug

Ascend

Maharashtra

Quality Assurance Member | Remote | Luxury Travel We
are a remote-first, globally distributed team and welcome
applications from exceptional candidates around the world. Hiring
decisions are based on experience, capability, and alignment with
our standards not geography About Ascend Ascend helps founders,
investors, and executives book international business and
first-class flights at rates that are typically 30-80% below what
you would find on a regular booking site. We combine smart,
proprietary booking methods with round-the-clock personal service
delivered over WhatsApp. We have grown from 12 to 66 people in just
over a year, backed by Bessemer Venture Partners, and 5x'd our
revenue year-over-year. We are at $22M+ ARR and growing fast. Our
mission is to make first-class travel accessible to the people who
are shaping the world. Our clients are founders, investors, and
senior executives who expect quick, accurate, and polished service.
They do not chase confirmations. They trust us to get it right
every time. The Role We are hiring a Quality Assurance Member to be




the final check on every client-facing booking before it leaves
Ascend. Before any client receives their itinerary or invoice, the
booking goes through you. Your job is to review each booking
end-to-end: check that the flight details are correct, that the
invoice amount matches what was agreed, that the payment is
confirmed, and that what we are about to send to the client is
accurate and well-written. If anything is off, you log it and
escalate it to your QA Team Lead immediately. You do not approve a
booking until it is right. Every booking you sign off on represents
Ascend's promise to the client. Getting that final check right is
the whole job. What You'll Do Final QA Execution Review every
booking assigned to you by your QA Team Lead before it goes to the
client Check each booking across all the relevant tools: the
client's trip record, the invoice, the payment status, and the
client message that is

📌 Quality Service Team Member-India (Maharashtra)
🏢 Ascend
📍 Maharashtra

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