Position: Airline Ticketing Process/ Ground Staff
Company Overview: Viswamitempowersolution is a leading provider of
travel solutions in Nagpur, Maharashtra, India. We offer a wide
range of services including airline ticketing, hotel reservations,
car rentals, and holiday packages. Our team of experienced
professionals is committed to providing exceptional customer
service and ensuring that every trip is a memorable one. Job
Description: We are seeking a highly motivated and customer-focused
individual to join our team as an Airline Ticketing Process/ Ground
Staff. In this role, you will be responsible for assisting
customers with their travel needs, including booking flights,
processing payments, and providing information about travel
policies and procedures. You will also be responsible for ensuring
a smooth check-in process for passengers and providing assistance
to customers with special needs. Responsibilities: - Assist
customers with booking airline tickets, hotel reservations, and car
rentals - Process payments and issue tickets to customers - Provide
information about travel policies and procedures - Handle customer
inquiries and resolve any issues that may arise - Ensure a smooth
check-in process for passengers - Assist customers with special
needs, such as wheelchair assistance or unaccompanied minors -
Collaborate with other team members to ensure timely and efficient
service - Maintain a high level of professionalism and customer
service at all times - Keep up-to-date with industry trends and
changes in airline policies Qualifications: - High school diploma
or equivalent - Previous experience in the travel industry is
preferred - Excellent customer service and communication skills -
Ability to multitask and work in a fast-paced setting -
Knowledge of airline ticketing systems and procedures - Proficient
in computer skills, including Microsoft Office and GDS systems -
Ability to work flexible hours, including evenings and weekends -
Must be able to ha