TeamViewer provides a leading Digital Workplace
platform that connects people with technology—enabling, improving
and automating digital processes to make work work better. Our
software solutions harness the power of AI and shape the future of
digitalization. We believe that our diverse teams and strong
company culture are key to the success of our products and
technologies, that hundreds of millions of users around the world
and around 645,000 customers across all industries rely on. With
more than 1,900 employees worldwide, we celebrate the unique
perspectives and talents that each individual brings to the table
and foster a dynamic work environment where new ideas thrive. Are
you ready to join our team and make an impact? Responsibilities
Approach existing customers to ensure a high service level and
customer retention Establish business relationships with TeamViewer
customers via telephone and e-mail Discover cross and up-sell
opportunities with the existing customer base Follow up and
negotiate with customers to prevent churn and generate pricing
quotes for renewals Collect and analyze feedback from the customers
to improve internal processes and customer loyal ty Requirements
Fluency in German is a must and English is mandatory, further
languages are a plus Experience in sales, customer retention or
customer service, ideally with up-selling and cross-selling Ideally
experience in the IT environment with SaaS knowledge Strong
communication skills, positive attitude and enjoy working in an
international team Strong ability to manage multiple accounts and
tasks simultaneously. Ability to quickly identify and resolve
issues to maintain customer satisfaction. Scrutiny of customer data
management and renewal processes. A strong commitment to providing
excellent customer service. Ability to work collaboratively with
various departments to achieve common goals. Comfortable working in
a rapid-paced environment with a high workload. What we offer Great
compensation and b