PostgreSQL / Redis / MongoDB – L2 Support Engineer
Job Title
Database Support Engineer – L2
Location
Navi Mumbai
Job Type
Full-Time
Job Summary
We are looking for an experienced L2 Database Support Engineer with strong hands-on experience in PostgreSQL, Redis, and MongoDB. The candidate will be responsible for providing L2 production support, troubleshooting database issues, performance monitoring, incident resolution, and ensuring the availability and reliability of database environments.
The ideal candidate should have solid troubleshooting skills and be comfortable handling production incidents independently while collaborating with application, infrastructure, and development teams.
Key Responsibilities
Provide L2 production support for PostgreSQL, Redis, and MongoDB environments.
Monitor database health, performance, availability, and capacity.
Troubleshoot database-related incidents and perform root cause analysis (RCA).
Handle database performance issues, connectivity problems, query-related issues, and service failures.




Analyze logs and database metrics to identify and resolve production issues.
Perform database health checks, maintenance, and optimization activities.
Support database backup, restore, replication, and recovery activities.
Monitor and troubleshoot replication and synchronization issues.
Work with development and application teams to resolve database-related issues.
Execute database changes, patches, configuration changes, and maintenance activities as per defined procedures.
Participate in incident, problem, and change management processes.
Maintain technical documentation, troubleshooting procedures, and knowledge base articles.
Ensure incidents are resolved within defined SLA timelines.
Participate in production deployments, maintenance windows, and release activities when required.
Technical Skills
PostgreSQL
Strong hands-on experience with PostgreSQL administration and L2 support.
SQL query troubleshooting and optimization.
Performance m

📌 PostgreSQL / Redis / MongoDB –Support Engineer (Navi Mumbai)
🏢 S2Integrators
📍 Navi Mumbai