Position Overview
We are looking for a Client Servicing Manager with strong experience in event management, experiential marketing, and stakeholder engagement to manage large-scale events and experiential projects, particularly those led or commissioned government institutions, and large corporate/public-sector clients.
The role requires an individual who can confidently manage client relationships, understand complex briefs, translate them into actionable event plans, and work closely with creative, production, operations, vendors, and internal teams to deliver high-quality experiences at scale.
The ideal candidate should be highly organised, commercially aware, solution-oriented, and comfortable working in environments involving multiple stakeholders, tight timelines, formal processes, and high levels of visibility and scrutiny.

Key Responsibilities
1. Client Relationship & Account Management
Act as the primary point of contact for assigned clients and projects.
Build and maintain solid, professional relationships with institutional stakeholders, agencies,



and other key decision-makers.
Understand client objectives, expectations, protocols, communication preferences, and decision-making structures.
Manage day-to-day client communication and ensure timely responses, updates, approvals, and escalations.
Anticipate client requirements and proactively identify potential challenges before they impact delivery.
Maintain a high level of professionalism, discretion, and sensitivity when dealing with senior government and institutional stakeholders.
Ensure consistent client satisfaction throughout the project lifecycle.
2. Briefing, Strategy & Event Planning
Understand and interpret event briefs, RFPs, tenders, EOI documents, and project requirements.
Translate client requirements into clear internal briefs for creative, production, operations, design, and other specialist teams.
Participate in developing event concepts, experiential strategies, communication approaches,

📌 Client Servicing Manager (Bengaluru)
🏢 CAB Experiences
📍 Bengaluru