Role: Marketing – Customer Relationship Officer
Department: Marketing & Business Development
Employment Type: Full-Time
Location: Chennai
Salary: upto 3LPA
? About the Role
We are looking for a Marketing – Customer Relationship Officer who will work closely with our Freelancers / ProConnect Partners on a daily basis, build solid professional relationships, support them in generating business, and drive business conversions through the ProConnect network.
This role is ideal for someone who enjoys people interaction, relationship management, follow-ups and business development.
? Key Responsibilities
Manage and maintain strong relationships with assigned Freelancers / ProConnect Partners.
Connect with freelancers on a daily basis and understand their business activities and requirements.
Motivate and guide freelancers to actively generate and pursue business opportunities.
Follow up regularly on leads,
prospects and business opportunities shared by freelancers.
Coordinate closely with freelancers from lead generation to business conversion.
Provide the required support, information and coordination to help freelancers close opportunities.
Track freelancer activities, leads, follow-ups and conversions.
Identify inactive freelancers and take initiatives to reactivate and engage them.
Maintain a cordial, professional and long-term relationship with the ProConnect network.
Communicate company services, offers and business opportunities effectively to freelancers.
Work towards achieving monthly business conversion and revenue targets.
Prepare daily/weekly updates on freelancer engagement and conversion status.
Coordinate with internal teams to ensure smooth execution of converted business.