Job Description – Front Office Executive
Position: Front Office Executive
Department: Admissions / Front Office
Location: Jaipur
Industry: Education / International School
Reporting To: Head of Admissions / School Leadership
About the Role
We are looking for a presentable, confident, and service-oriented Front Office Executive to be the first point of contact for parents, prospective families, visitors, and guests at the school.
The role will be responsible for managing the school reception, handling incoming calls, conducting telecalling and follow-ups, maintaining records and documentation, coordinating appointments and school visits, and providing administrative support to the Admissions team.
The ideal candidate should have excellent English communication skills, a professional personality, and a warm and welcoming approach towards parents and visitors.
Key Responsibilities
1. Front Office & Reception Management
Manage the school reception and ensure a qualified, welcoming, and organised front-office environment.
Greet and assist parents, prospective families, visitors,



vendors, and guests courteously.
Handle all incoming calls and enquiries professionally and direct them to the appropriate department/person.
Respond to basic enquiries and provide accurate information about the school.
Maintain visitor records and ensure compliance with school reception protocols.
2. Telecalling & Parent Follow-up
Make outbound calls to prospective parents based on admission enquiries and leads.
Follow up with parents regarding school visits, applications, documentation, assessments, and other admission-related requirements.
Maintain regular and timely communication with prospective families.
Record call outcomes, follow-up dates, and relevant information accurately in the admission system/MIS.
Escalate specific queries or concerns to the Admissions Counselor or concerned department.
3. Parent & Visitor Engagement
Ensure that parents and visitors receive a warm, professional,

📌 Front Office Executive (Jaipur)
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