To assist in the preparation and update of the Departmental Operations Manuals.
To attend regular departmental communications meetings and ensure departmental briefings and meetings are effective and conducted as necessary.
Marketing
To assist with inventory and forecasting methods of both FIT and group business, to ensure optimal strategies and controls are in place to minimize displacement and maximize total hotel revenues.
To monitor and provide feedback on the hotel’s effective use of Hyatt systems, tools and procedures in areas of business intelligence, revenue management, inventory management and energetic pricing to maximize Hyatt’s competitive advantage in the marketplace.
To manage the re-engineering and re-enforcement of business processes from an overall perspective of data cleanliness and data integrity.
To conduct training with Front Office employees to ensure correct procedures are in place at check in and check out to ensure the availability and validity of data for analysis.
Marketing and Business Intelligence
To actively participate in the formulation and submission of the annual business plan.
To provide the hotel Marketing Team with business intelligence based on Cognos data mining solutions and secondary resources (PMS reports).
To ensure the accuracy and validity of the data presented in the Cognos cubes.
To provide the hotel with external market intelligence using tools such as Competitive Intelligence, Rate View / Phaser, Hotelbenchmark.com, access to a Global Distribution System (i.e. Gallileo Focalpoint / MySabre), Internet web sites and corporate resources.
To assist the Director of Marketing / Sales in the strategic direction of the Sales team by assisting the sales managers with developing their personal business plans, corporate account classification (key account management) as well as ensuring monthly reporting needs are met.
Revenue Management / Pricing and Distribution
To optimi
📌 Assistant Manager, Marketing (India)
🏢 Andaz
📍 India
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