Role Description
Who we are:
At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com.
Summary
Build practical AI, GenAI, and automation solutions that improve productivity, customer experience, and service operations.
Job Description
Key Responsibilities:
Build solutions using GenAI, LLMs, AI Agents, RAG, and Prompt Engineering
Automate processes using Power Automate, Power Apps, Copilot Studio, ServiceNow
Develop POCs, prototypes, and MVPs
Integrate APIs, data, databases, and enterprise systems
Identify process inefficiencies and recommend automation
Perform technical scoping, feasibility, estimation, and risk assessment
Develop, test, deploy, and maintain solutions
Work closely with business and technical stakeholders
Create SOPs, documentation, knowledge articles, and reusable templates
Must-Have Skills
GenAI / LLM / RAG / AI Agents
Power Platform & Automation
ServiceNow
Python
APIs & Data Integration
SQL / Databases
Git, CI/CD, Agile & DevOps
Process analysis & reporting
Solid communication and problem-solving
Soft Skills
Excellent stakeholder management and communication skills
Ability to work directly with business stakeholders and cross-functional teams
Strong ownership and collaboration mindset
What We Believe
We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.
Humility
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Huma
📌 Gen AI Developer (Mumbai)
🏢 UST
📍 Mumbai