If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Additional Qualifications

This role supports the PLS PolicyCenter Run Team in the production workplace, supporting Auto, Property, Powersports, and Umbrella product offerings across Nationwide P&C.; The position is responsible for delivering reliable production support solutions using up-to-date digital and cloud-native technologies while helping improve platform stability, observability, and operational efficiency.

The ideal candidate brings robust technical troubleshooting skills, a production support mindset, and the ability to work across teams in a quick-paced enterprise environment.

Key Responsibilities





Provide Level 3 production support for Guidewire PolicyCenter, including incident resolution, defect remediation, and P0/P1 escalations.
Perform root cause analysis and implement sustainable corrective and preventative solutions.
Support monitoring, alerting, dashboards, and observability capabilities using tools such as Splunk, Grafana, and New Relic.
Drive operational improvements through automation, resiliency enhancements, and performance optimization.
Partner with development, infrastructure, and business teams to support stable and secure production operations.
Participate in audit, compliance, and remediation activities.

Preferred Qualifications

4+ years of Guidewire PolicyCenter development and production support experience.
Experience with Guidewire Cloud and cloud deployment concepts.
Strong understanding of Java development, API integrations, and event-driven architectures.
Experien

📌 Specialist, Software Engineer (Hyderabad)
🏢 Nationwide
📍 Hyderabad